Autumn Tweed Tartan Lambswool Stole

Dry Clean Only

Dispatch

• Orders are dispatched within 1–2 working days

Estimated Transit

• Delivery times are indicative and may vary
• United Kingdom: 2–4 working days
• European Union: 2–5 working days
• United States: 3–6 working days
• Japan & South Korea: 3–6 working days
• Other destinations: 5–10 working days

Delivered Duty Paid (DDP)

• Available for the European Union, United States, Japan and South Korea
• All applicable duties and taxes are calculated and included at checkout
• No additional charges will be requested upon delivery

Other Destinations

• We are progressively extending our DDP coverage
• Import duties and taxes may apply where DDP is not available
• Any such charges remain the responsibility of the recipient
• Our customer service team will be pleased to advise prior to purchase

Returns

• UK & EU: returns accepted within 14 days of delivery
• Returns are handled by prior authorisation only
• We kindly ask that you contact us before arranging any return
• Items must be returned unworn, unused, with all tags and original packaging intact
• Returns not meeting these standards may be declined

Refunds

• Return shipping is the customer’s responsibility, unless the item is confirmed faulty
• Refunds are issued within 14 days of receipt, to the original payment method
• For faulty items, please contact talk@glenprince.com with details and photographs